At Zyntriva, we value your trust. When you visit our website or place an order, you're sharing personal information with us — and it's our responsibility to handle it with care. This policy outlines how we manage, protect, and use your data every step of the way.
🔍 What We Collect
To process your orders and improve your experience, we may gather:
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Basic details like your name, email, phone number, and shipping address
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Order info such as the items you purchase and payment method
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Device data, including IP address, browser type, and activity on our site
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Optional info, like messages you send us or form submissions
We collect only what we need — no more, no less.
🛠️ Why We Need It
Here’s what we use your information for:
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To confirm and ship your orders correctly
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To contact you with updates or answer your questions
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To understand how our website is used so we can improve it
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To offer you special deals — only if you opt in
We never use your data for anything shady.
🔒 Keeping It Safe
Your information is stored securely through trusted platforms like Shopify. We use strong encryption, limited access, and secure servers to prevent unauthorized access or misuse.
We also do not sell or rent your data to anyone — ever.
📦 Who We Share It With
To deliver your order smoothly, we may share data with:
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Payment processors (e.g., Shopify Payments, PayPal)
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Courier or delivery companies
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Email and analytics tools to help us operate better
All partners are expected to follow strong privacy and GDPR rules.
🍪 Cookies & Tracking
Zyntriva uses cookies — small files stored on your browser — to remember your preferences, keep items in your cart, and understand how you navigate our store.
You can turn off cookies in your browser at any time, but some features might stop working properly.
⚖️ Your Rights (EU/EEA Customers)
You have full control over your personal information. This includes:
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Requesting a copy of what we store
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Asking us to delete or correct your data
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Saying no to marketing messages
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Withdrawing consent at any time
To make a request, just email us at support@zyntriva.store — we’ll respond within 24 hours.
📬 Marketing Emails
You’ll only receive emails or messages from us if you’ve subscribed or made a purchase. You can unsubscribe at any time using the link in any of our emails or by contacting us directly.
🕒 How Long We Keep Your Data
We retain your info only as long as necessary for your order, support, or tax obligations. After that, it's securely deleted.
🚫 Kids’ Privacy
Our site isn’t designed for children under 16. We never intentionally collect data from minors. If you're a parent or guardian and believe your child has shared info with us, please let us know.
🛠 Updates to This Policy
We may revise this Privacy Policy from time to time. If there’s anything major, we’ll update this page so you’re always informed.
📧 Contact Us
Have a question about how your data is handled?
📩 support@zyntriva.store
We’re happy to help.